Deluxe: How Luxury Lost Its Luster is a fascinating albeit slightly depressing read for anyone who has in the past loved luxury or service. Shopping in boutiques has always been something I’ve loved to do because I would get the best and most knowledgeable service. The sales people would learn my name, they’d put things aside when they came in, they could tell me the little details, they’d wrap up my packages and make shopping an experience whether I was …

Read on »