Category: Social Media

Change Makers

October 13, 2011

“So, what can companies do [about social business]? “Experimentation is key. I believe that social champions are evolving into champions of change and internal transformation. I actually see businesses changing how they approach social media to deliver value to the consumer,” Solis said. “We’re at the end of decades of moving away from the customer,…

Online Brand Management

February 21, 2011

In the past five years I’ve worked with a lot of brands get into social media in a holistic, useful, human way. Each of the companies had unique internal organizations, brand voice, industry (retail, software, online content, hollywood PR) and different external goals. But after working with several companies and their different needs, I began…

Convergence Culture

May 8, 2010

Convergence requires media companies to rethink old assumptions about what it means to consume media, assumptions that shape both programming and marketing decisions. If old consumers were assumed to be passive, the new consumers are active. If old consumers were predictable and stayed where you told them to stay, then new consumers are migratory, showing…

Negotiating Technology

March 4, 2009

Amish settlements have become a cliché for refusing technology. Tens of thousands of people wear identical, plain, homemade clothing, cultivate their rich fields with horse-drawn machinery, and live in houses lacking that basic modern spirit called electricity. But the Amish do use such 20th-century consumer technologies as disposable diapers, in-line skates, and gas barbecue grills….

Where are all the women?

April 24, 2007

In response to Jeffery Zeldman’s Women in Web design: In 1984 I received my first Apple II computer and coded endlessly with “the turtle.” A few years later I begged my parents for a computer (just a blank PC) and they thought I was crazy (a pretty little cute 14 year old girl wanting a…